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Please be sure
to read this policy prior to making purchases online. All sales are
subject to these procedures:
All sales are final! You will receive a confirmation email within
24-hours (business days) of your transaction. It will contain important
information regarding your tickets and the will call service at the
venue. If you do not get this separate confirmation from us
with-in this 24-hour period, you must contact us directly or risk the
loss of seats and/or tickets (which are eligible for a full
refund). Tickets are nontransferable. Contact the Box Office
Manager for
details.
SELECT-A-SEAT: If you do not include a seating request with your
Reserved Seat order we will notify you at least two times. Within
one-week of the performance, we will automatically assign the best
available seats and issue a Confirmation Email to the buyer. The
buyer has a right to ultimately refuse this assignment and thus request
a refund up until 24-hours prior to the scheduled showtime. All
sales are final within that 24-hour period.
You need to make a note of your confirmation number. All
correspondence should include this number. You may be asked for your
confirmation number when you pick up the tickets prior to the show. Be
prepared to present a valid ID (drivers license or credit card) that
matches the name that was used for to make the purchase. Tickets must
be picked up from will call at the theater NO LATER THAN 15-minutes
prior to show time. Tickets not claimed by this time might be released
for resale at that time. The producers of this event and the owners of
the venue reserve the right to refuse entry to anyone who is in
violation of these policies or those for which the venue finds
inappropriate or unruly.
Any and all challenged, cancelled,
or reversal requests initiated by the buyer, on behalf of the buyer or
by the issuing financial institution will be subject to all fees
associated with the transaction reversal or cancellation. The
buyer is responsible for all of these fees.
PayPal
is not a part of WANZIE.com. We utilize
PayPal services for the secure transactions of credit/debit card and
eCheck payments and all sales are subject to the terms used for those
transactions. If you have a current PayPal account you can begin to
make purchases online at WANZIE.com in our Gift Shop and in our Box
Office. Contact our Box Office
Manager for technical assistance or further information.
Questions
about PayPal?
eCheck: eCheck transactions cannot be accepted after midnight on the
Monday prior to the specified show date. Those funds are not released
until after 4-business-day hold. All other transactions can be made
until three-hours prior to the show time.
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